Smbs are embracing ai for all types of applications
what we are seeing with these small business trends is consistent. The ai era is upon us and smbs see its potential impact on their business. Customers expect fast, personalized experiences, and ai can help deliver them.
Predictive ai has seen
past adoption, but now generative ai tools are opening up a world of new possibilities. This is reflected in the data from our report, as 62% of smb desk workers believe generative ai could help them serve customers better.
In addition to freeing up time for business-critical work, ai enables smbs to streamline tasks, provide personalized experiences, accelerate workflows, and much more.
There’s no question
that data, ai, and crm can help drive small business success. When you use all three together, you can create a perfect formula for maximizing personalization and the customer experience. To learn more about how your business can get started with crm, check out our small business offerings.
Turn these small business trends into something big
take these small business trends and apply them to your business strategy. Discover the all-in-one crm for small businesses. Starter suite brings marketing, sales, service, and commerce tools together, so you can grow your business with one easy-to-use suite.